Websites, online shops and custom systems need ongoing maintenance. With a monthly care plan, we take full responsibility for them: we monitor, update, secure and develop them within an agreed pool of hours — including solutions built by other providers.
Round-the-clock, automated monitoring of availability and speed. If something fails, we usually know before your customers do.
Regular updates of the platform, plugins and dependencies, and vulnerability fixes. Most break-ins on company websites stem from overdue updates — under our care, nothing falls behind.
Automated backups with regular restore tests. A backup that has never been restored offers no real guarantee — which is why we verify every one.
A new section, a process tweak, a change to an integration — handled within the monthly pool of hours, with no separate quote for every small change.
Requests from care plan clients are handled first, ahead of project work. Response times depend on the plan and are set out in the contract.
Every month you receive a concise report: the updates and fixes made, how the site performed and recommendations for the month ahead. Costs remain fully transparent.
The plan fee depends on the scope and the number of solutions maintained — we set it after a free technical review. The scope of each plan is clearly defined up front.
For companies that want peace of mind about stable operation: monitoring, updates, backups, security fixes and a monthly report. Minimal risk and a predictable cost.
Everything in Watch plus a fixed pool of hours for changes: new subpages, shop improvements, integration tweaks. Your website does not just work — it keeps evolving. Response priority depends on the plan and is set out in the contract.
For companies where digital systems are at the core of the business: a larger pool of hours, a quarterly development roadmap, advice on technology decisions and the shortest response times. We act as your in-house IT department. Here, the shortest response times mean top priority for your requests.
Yes — this is a common way to start working together. We begin with a free technical review, checking the state of the solution, access and any backlog. You receive a report of our findings, and we then take over care with no interruption to service.
Hours do not expire overnight — the rules for carrying them over are set out in the contract. If the pool regularly goes unused, we suggest moving to a lower plan. Our aim is the right scope, not the largest possible fee.
Monitoring runs automatically around the clock, so we usually know about a failure within minutes. Guaranteed response times depend on the plan and are clearly set out in the contract.
We do not use multi-year commitments. Notice terms are clearly defined in the contract, and when we part ways we hand over all access credentials and documentation. Whether you continue working with us should depend on quality, not on contract clauses.
The cost depends on the number and complexity of the solutions maintained — a company showcase site is priced differently from a shop with integrations or a custom system. After the free review, we propose a plan with a fixed monthly fee.
Please give us the address of your website or shop and tell us who built it — we will check its technical condition and propose a plan.